Effective Date: January 1, 2024

1. Introduction Lindenhaus is committed to protecting the privacy and security of our clients' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you engage with our Companions, advocates, and other services. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information Collection We collect information that you provide directly to us when you register for our services, including but not limited to:

• Personal identification information (Name, email address, phone number, etc.)

• Health information (medical history, current health conditions, medications, etc.)

• Lifestyle preferences (hobbies, activities, etc.)

• Professional and employment-related information

We may also collect additional information with your consent during your interactions with our staff and services.

3. Use of Information The information we collect is used to:

• Provide, operate, and maintain our services

• Improve, personalize, and expand our services

• Understand and analyze how you use our services

• Develop new products, services, features, and functionality

• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the service, and for marketing and promotional purposes

• Send you emails

• Find and prevent fraud

4. Disclosure of Information We may share the information we collect in certain situations:

• With your consent.

• For the performance of a contract, such as engaging with a Companion or advocate.

• To comply with legal obligations.

• To protect your vital interests or those of another person.

• For the public interest or in the exercise of official authority vested in us.

• With service providers who perform services for us and are bound by confidentiality agreements.

5. Data Security Lindenhaus takes the security of your data seriously. We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention We retain your personal information only for as long as is necessary for the purposes set out in this policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

7. Your Privacy Rights You have the right to:

• Access, update, or to delete the personal information we have on you.

• Rectify any information you believe is inaccurate or incomplete.

• Object to our processing of your personal information.

• Request that we restrict the processing of your personal information.

• Request transfer of your personal information.

• Withdraw consent at any time where we relied on your consent to process your personal information.

8. Changes to This Privacy Policy We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at info@lindenhaus.co